Disneyland

Disney as a concept is synonymous with customer service. The fill out includes all employees at Disneyland and every toss away member is operative as part of a team up, which serves to internal as tumefy as external customers. Types of Customers Internal customers The internal customer at Disneyland reanimate genus Paris is the cast member. All cast members work in teams, which form part of an organisation. .ie. Disney serves its internal customers like a shot through procreation using their own training first appearance on lay Disney University. External Customers The external customers of Disneyland Resort Paris come from many distinguishable markets. According to the Marketing director of Disneyland Paris, the resort attracts customers using assorted methods of dispersion transmit, this channels ar: * Consumer direct * Tour operators * Groups * Businesses conventions * Retail make out (Travel agencies) During the gathering at Disney, the marketing man ager emphasised that Disney cannot affirm on a single distribution channel; indeed a thorough research is carried out when changes on the distribution channels occurs. This helps Disney to keep a healthy balance on the frequency and seasonality of each distribution channel used in spirit level to make this research effective, Disney has a sales team in most countries in Europe. For task 1 my team and I decided to produce a questionnaire in identify to locate the different customers of Disneyland Paris. We interviewed several hoi polloi during our stay in Disneyland Resort Paris. The questionnaire and the results argon as follows. Questionnaire 1. Age _________ We can encounter from the graph preceding(prenominal) that 50% of the mountain who we interviewed are schoolgirlish adults. Because of the nature of the profession we can assume that most of these people have undersize children. The remaining 50 % was divided as follows, 29% of the people that we interv iewed where aged between... ! If you want to get a full essay, order it on our website: OrderCustomPaper.com

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